Frequently Answered Questions
1. How do I reserve A wedding date?
Once you've made your selection from the pricing menu in the "Pricing / Booking" tab you'll be ready to scroll just a little lower to revel our booking online questionnaire. After filling out our questionnaire you'll be directed to our Policy Agreement. Here you'll be ask to sign the agreement before we can accept any downpayment. Once the first payment is made your date is secured on our calendar.
2. Do you accept payments?
Yep, we sure do. Couples can make payment in any denomination and in any interval that fits them. Then balance must be fulfilled by no later than the day before 1st service date.
3. What's your policy on rescheduling?
It's no trouble at all. Of course we'll have to check the new date for availability but, as long as it's available we'll be able to change the date without any problems.
4. How long before I receive my wedding photos or video?
We ask for at least 4 weeks on some projects or up to 6 weeks turn around in peek occasions.
5. Is Raw footage included.
No, not usually. Our recommendations for couples that want a documentary version of events during the wedding day is to consider a short film. Raw footage takes up lots of storage capacity and doesn't provide a very user friendly experience. There are options where couples can request footage be captured from a guest perspective for a more home video vibe and while Raw footage is still an option available to couples through our A La Carte options, special provisions are sometimes necessary to accomplish the transfer of Raw footage.
6. Does CodyFilms offer military discounts?
In a way, yes. We've chosen to pay the sales tax on our services to military service members.
7.Are there any travel fees?
Theres an 80 mile cap to our service area.Travel fee is only $2.00 per mile for events held beyond 30 miles from the center of San Antonio.